About Us

Company overview

Our company provides high quality IT support to small businesses and home users throughout Sydney NSW. The business was formed with the goal of providing "corporate quality" IT support to small businesses and home users without the associated high costs.

We have achieved success through advanced support techniques with local, friendly, & professional delivery to provide a flexible, high quality service... at an affordable price.

We are able to monitor and manage all our client’s computers, offering a service to pro-actively work on them preventing problems before they occur - saving time and money. Most problems can be fixed remotely, often within minutes, but we also have engineers based in Sydney, ready to visit clients when needed.

Our staff understand people and business, not just technology. We don’t belittle our clients, we work with them to achieve their goals through technology, not despite it. And we don’t try to confuse with industry jargon or techno-babble.

What services do we provide?

We really only offer one service... which is to remove all your worries and concerns about the technology needed to operate your business.

More specifically, to help remove your worries we offer the following solutions:

  • IT Troubleshooting and repairs
  • Virus detection, removal and protection
  • Preventative maintenance
  • Data recovery and backup
  • Hardware recommendation and supply
  • New PC set-up
  • Network installation and maintenance
  • Software supply, installation and set-up
  • Upgrades
  • System specification, installation & maintenance
  • Help, advice and training
  • VoIP - Internet phone system installations

The co-founders behind our company

Bryce Kroenert

Bryce has over 25 years’ experience in Information Technology and Training. For the past 8 years he has been the IT manager for a large company in the airline industry. Prior to that, Bryce has directed a company and held senior management roles for more than 10 years. Coupled with this Bryce has significant experience in Teaching and Training with qualifications in both areas. With a personable nature and great analytical skills, Bryce brings a wealth of experience to the team.

Si Digby-Jones

Si has over 20 years experience in the IT Industry working in a range of roles from account management, customer service, training through to software development and implementations. With his focus on customer satisfaction, value for money and a passion for technology, Si strives to provide that professional edge needed to ensure the PBSC team delivers 100% satisfaction to its clients.